This unit deals with the skills and knowledge required to produce documents, reports and worksheets on a computer in a range of settings within the hotel and travel industries.
This unit deals with the skills and knowledge required to use English at a supervisory level in the workplace.
This unit deals with skills and knowledge required to source and evaluate products and services for inclusion into packages for sale to individual and/or generic groups of clients.
This unit deals with skills and knowledge required to undertake basic research and present the captured information in response to identified need.